In the competitive world of drain cleaning, offering sewer inspection services can set your business apart from the rest. Many drain cleaning companies focus solely on solving immediate problems, but by adding a sewer inspection camera to your toolkit, you can provide your customers with a valuable additional service while creating a new revenue stream for your business. In this blog post, we'll explore the reasons why you should offer sewer inspections and how you can generate additional revenue by using a sewer inspection camera from Spartan Tool.

Why Should I Offer Sewer Inspections to My Customers?

Set Your Business Apart from the Competition

Some drain cleaning businesses do not offer inspection services: Surprisingly, many of your competitors might not be offering sewer inspections. By doing so, you instantly distinguish your business from others in the market.

Additional service, additional revenue: Offering sewer inspections not only benefits your customers but also provides your business with a new revenue stream. It's a win-win situation.

When I was first loaded out into my own truck as a drain cleaner, I inspected every line I cleared- whether the customer asked for it or not. I did this for two reasons. One, I was the new guy, so normally if I sold a pipe repair they’d push the job to our underground guy or one of the veterans. But if I sold so many repairs they didn’t have time to do it, the service manager or my trainer would have to come show me how to do it. I kept doing it after because to be honest doing one $2,000 repair was a lot easier and faster than trying to drive all over town, set up, clear, clean, and pack up 10+ times in a day to make the same amount of money.

Christopher Switzer | Territory Manager Sacramento

Get to the Root of the Problem Faster When Troubleshooting

Solve problems quickly: A sewer inspection camera enables you to determine precisely what is causing a blockage or leak, expediting the troubleshooting process.

An Inspection Is a Must If You Offer a Warranty on Your Work

Warranty assurance: If you offer warranties on your drain cleaning work, using a sewer inspection camera becomes essential. It assures you and your customers that you've resolved the problem.

Documentation for the future: A camera inspection provides documented evidence of the pipe's condition post-service, which can be invaluable should issues arise later.

How to Generate Additional Revenue with Sewer Inspections

Uncover Upselling Opportunities

Identify the root cause: Often, a clog or leak is merely a symptom of a more extensive plumbing issue. A sewer inspection allows you to pinpoint the primary problem, whether it's a damaged pipe, root intrusion, or another issue.

From the customers perspective, if there’s something wrong that will continue to cause problems, personally I would rather pay more up front to get it taken care of the RIGHT way the first time than put a band aid on it over and over again, so I want to make sure I offer that same option to my customers as well because it’s what I’d want someone to offer me.

Information is everything, and you can’t be informed without putting eyes on it.

Christopher Switzer | Territory Manager Sacramento

Offer solutions: Armed with this knowledge, you can present the customer with options to clean, repair, or restore the pipe, ensuring the long-term health of their plumbing.

Offer Scheduled Maintenance Plans

Proactive protection: Most customers call your business when there's a problem. Encourage them to take a proactive approach by protecting their sewer system with regular scheduled inspections.

Preventive measures: Regular inspections can help you identify potential issues and prevent damage in the long-term, saving your customers from costly repairs down the line.

Consistent revenue: Scheduled inspections provide a reliable source of revenue, and they also allow you to build strong, lasting relationships with your customers.

By offering sewer inspections and using a high-quality sewer inspection camera from Spartan Tool, you not only differentiate your business but also open up new revenue opportunities. You can serve your customers better by quickly identifying and addressing the root causes of their plumbing issues, and you can build trust and long-term relationships by offering scheduled maintenance plans. In the competitive world of drain cleaning, providing these services can be the key to your business's continued success and growth. So, don't miss out on the advantages of sewer inspections – invest in the right equipment and watch your business thrive.