May 2016 Pro of the Month: Mitch Wright

Posted by Spartan Tool on May 18, 2016

Spartan Tool takes pride in the many businesses with whom we’ve had the pleasure of working since we opened our doors in 1943. We are honored to support plumbers and drain cleaners with our finely-crafted, professional grade equipment.

Join us every month as we highlight customers who have become part of our Spartan Tool family in our Pro of the Month Series.

Mitch Wright and his wife Dot opened Mitch Wright Plumbing in 1983 and the business has been kept in the family ever since. Now their children Mickey and Kate help run the business.

Mitch still oversees the company while Mickey runs much of the day-to-day operations and has continued many of the traditions that his father put in place. The shop has always prided itself on its positive involvement in both the community and the environment. Staff is trained extensively on all safety standards regarding health and energy efficiency so that they can serve their customers and community with the best knowledge and skills possible. Mitch Wright Plumbing is a Nexstar member and ensures the quality of their work exceeds the highest standards of businesses in their local area.

Mitch has also been an alderman in Desoto County, MS and has an unwavering dedication to improving and promoting local businesses. Mitch feels it is important for small business to grow and thrive for a healthy community and works tirelessly to make the county stronger through his efforts.

The team also values giving back to the industry itself. Mitch has served as President of the Air Conditioning Contractors of America (ACCA), where Mickey and Kate are both active members. Their dedication and commitment to both the people they serve and the professionals they serve alongside has lead to the company earning the “Best of the Best” award in Desoto County 9 years in a row.

Mitch Wright Plumbing has a trailer dedicated to trenchless operations. Inside the trailer you will find the complete UnderTaker unit and a wide range of safety gear for all the job hazards the Wright crew encounters.Mitch Wright Plumbing has a trailer dedicated to trenchless operations. Inside the trailer you will find the complete UnderTaker unit and a wide range of safety gear for all the job hazards the Wright crew encounters.

Mitch and his team were recently put to the test when faced with a colossal roadblock that would require careful engineering and specialty equipment. Mitch Wright Plumbing was called by a residential customer in Germantown (Memphis), TN who was experiencing slow drains. Upon investigating the situation, the plumbers found extensive root infiltration in the home’s main sewer line. They also discovered that the house had an old clay pipe that was collapsing and needed total replacement. Due to the condition of the pipe, relining was not an option for these homeowners. There were also several large, mature trees in the front of the home, coupled with a large landscaped berm forming a natural water barrier. Clearly, traditional approaches to trenching and replacing the sewer pipe were not possible.

Mitch knew this was a job for the Spartan UnderTaker, our trenchless pipe replacement tool. The Spartan UnderTaker flawlessly pulled the new pipe through the old clay pipe – something thatUnderTaker would have been nearly impossible without the proper equipment.

In less than three hours, over 90 feet of failing clay sewer main was replaced with a new 4-inch HDPE pipe. Mitch Wright Plumbing and the Spartan UnderTaker helped the homeowner avoid thousands of dollars in landscaping repairs. Even more impressive, the home’s occupants continued to use their sinks, showers, and bathroom as the plumbing techs performed repairs on the line! While this was great for the homeowners, it is also a great solution for commercial properties, such as supermarkets, where a complete closure would mean the loss of big money.

See how the UnderTaker was able to help the shop service this customer in a fast and affordable way in the photos below.

Success stories like this make Mitch and his son Mickey greatly appreciated by all who work with them.

“I could talk all day about Mitch and Mickey,” says Matt Hitchman, who works with both father and son as a Territory Manager for Spartan Tool. “They have such a great attitude toward their customers and employees. (They) always look to make the quality of their work better and ease customers’ stress.”

Join us in congratulating Mitch Wright and the whole gang at Mitch Wright Plumbing on their past and future success. It is an inspiring story of a successful family business to be celebrated by all in our field!

to top
Customer Reviews