April 2016 Pro of the Month: Dennis Little

Posted by Spartan Tool on Apr 14, 2016

Spartan Tool takes pride in the many businesses with whom we’ve had the pleasure of working since we opened our doors in 1943. We are honored to support plumbers and drain cleaners with our finely-crafted, professional grade equipment.

Join us every month as we highlight customers who have become part of our Spartan Tool family in our Pro of the Month Series.

Dennis Little is the owner of Mr. Rooter in Wheelersburg, OH. It is a family owned business where Dennis has made his entire career.

Dennis Little and his Son

Mr. Rooter in Wheelersburg, OH was originally known as Little Septic Services, now DBA Mr. Rooter. The shop was established in 1964 and became part of the Mr. Rooter franchise about 24 years ago. Dennis likes that his store has the feel of an independent shop, but the availability of resources of a larger organization.

With this combination, Dennis and his team are able to provide a wide array of services including: complete excavation, septic and septic plumbing, and mobile restrooms for both residential and commercial customers. Their toughest jobs are larger county and municipal sewer lines, and restaurant lines impacted with grease. These are the jobs Dennis likes most.

Dennis and everyone at Mr. Rooter have a commitment to customer service and high-quality work, and it is because of this that the company has been able to expand its service area. They now serve the entire region of Southern Ohio, Northern Kentucky, and Western West Virginia and employ over a dozen employees.

Little and his shop have been a customer of Spartan Tool for 23 years. To this day, they still use a Soldier jetter that they’ve had for over 20 years. Navigating the hills and valleys in their part of the country can be tricky, presenting a set of exciting challenges. This veteran Soldier jetter has been rolled 6 times!

Equipment advantage is a capability the Soldier gives them – no other company in the area can match the equipment or expertise of this team. The Soldier has become such an essential piece of equipment for their work, that Dennis has added 3 additional ones to their lineup over the years. Dennis prefers the Soldier because it has enough pressure and velocity to perform a wide range of sewer jetting tasks, and is lightweight enough to be pulled by a small service van.

Dennis is growing his business by performing services that competitors cannot or will not provide; he and his team looked at customer needs that were not being addressed in their market area and positioned themselves to provide these services. They gained the jetting expertise needed to win their customer’s trust and future business. They are simply willing to go the extra mile, literally, to serve their customers.

We’re happy for the growth that Dennis and his team at Mr. Rooter have seen. We’re honored to have been a part of the journey over the years.

“As a Territory Manager it’s a great feeling when I show up at Jerry’s shop in the middle of the day and find out that all 4 soldiers are out in the field. They have invested a lot in these jetters and they are putting them to work every day of the week to service their customers quickly and completely.”

– Mike Sekach, Territory Manager for Spartan Tool

Join us in congratulating Dennis Little on his past and future success. It is a story to be celebrated by all in our field!

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